Return Policy

These terms apply to customers who visit or shop with Elvaruneo through elvaruneo.com. For support, contact service@elvaruneo.com.

Return Window

Eligible items may be requested for return within 30 days after delivery unless a product page or checkout notice states a different condition.

Return Condition

Items should be unused, undamaged, and returned with original packaging and included accessories when possible. Used, altered, or customer-damaged items may not qualify.

How to Start a Return

Email us with your order number and reason for return before sending any item back. Returns sent without prior approval may be delayed or refused.

Refunds

Approved refunds are generally issued to the original payment method after the returned item is received and inspected. Shipping charges may be non-refundable unless required by law.

If you have questions about this page, please contact service@elvaruneo.com.