Shipping Policy

These terms apply to customers who visit or shop with Elvaruneo through elvaruneo.com. For support, contact service@elvaruneo.com.

Processing Time

Orders are typically processed within 1 to 4 business days. Processing may take longer during holidays, launches, supplier delays, or high-volume periods.

Estimated Delivery

Delivery estimates depend on destination, carrier service, customs procedures, and product availability. Estimated dates are not guaranteed unless expressly stated at checkout.

Tracking

When tracking is available, tracking details may be sent by email after shipment. Tracking updates can take time to appear after the carrier receives the package.

Incorrect Shipping Information

Customers are responsible for entering accurate shipping details. Contact us quickly if you notice an error; changes may not be possible after fulfillment begins.

If you have questions about this page, please contact service@elvaruneo.com.